Returns & Exchange
FULL PRICED ITEMS
If you are not satisfied with the fit of a garment Construction Co will refund the cost of full priced item/s, provided:
- The goods are in their original condition. This means the garment has all tags attached, item is unwashed and unworn.
- All purchases become final within 7 days of you receiving the order.
- Contact with us must be made within 5 days of receiving the goods to notify us of your intent to return your purchase. Please include your reasons and/or exchange/refund requirements.
- We will supply you with a Returns Form to be completed and sent back with your item/s.
- NZ & AUS; all goods need to be returned within 7 days of receiving the order. USA; all goods need to be returned within 15 days of receiving the order.
- The consumer is responsible for the product until it reaches us.
- The consumer is responsible to for the product if it reaches us outside of our specified time frames.
- Construction Co Streetwear does not accept responsibility for packages we do not ship ourselves.
- All return shipping costs are to be paid by the customer.
Step 1: Contact us (costructioncoclothing@gmail.com) within 5 days of you receiving the goods to notify us of your intent to return your purchase.
Step 2: We will email you a returns form to be filled in and sent back with your item/s (this form will help us speed up the returns process for you).
Step 3: Make sure your returns are securely and appropriately repackaged with your returns form and send to the below address:
Construction Co Streetwear
20 Hay's Rise
R.D.1 Lyttelton, 8971
NEW ZEALAND
Step 4: Email us your return track and trace reference number.
Step 5: We will notify you via email once your return has been processed.
Returned purchases must be received by Construction Co Streetwear within 7 days of making contact with us wishing to return your item/s.
Refunds will be credited back into the same account within 10 business days of receiving the item/s
SALE ITEMS
No refunds or exchanges on sale items.
FAULTY PRODUCTS
If you believe the item you purchased from Construction Co Streetwear's Online Store is faulty, please contact us immediately (within 7 days of your purchase) so we can put aside a replacement. Once we have received the item we will repair, replace or refund the item. The courier cost for returning the faulty garment will be credited to you.
We reserve the right to repair prior to providing a full or partial refund.
Construction Co Streetwear will not replace items due to incorrect washing or have clearly been damaged because of wear and tear.
SPECIAL ORDERS
If a desired item appears sold out or you can’t find what you are looking for online please contact us, depending on the style we may be able to process a special order for you.
COPYRIGHT
All photographs, imagery and text on this website are the intellectual property of Construction Co Streetwear and copying or use of any of this information represented on the website is not permitted. Any use may result in legal action. Please contact Construction Co Streetwear for permission if you wish to use any material.
